Summer  Winter
Infomaterial und Gästeinformation in Laax.

CUSTOMER SERVICE CENTRE

Questions? We've got the answers

Need more information or want to learn more about the skiing area, the region or the latest offers and additional services in LAAX in person? You can find a list of all the main places to go as well as further information.

Contacts

Reservation

If you have any questions about hotels, holiday apartments, packages, transport or group requests, please contact our reservation team.

Flims Laax Falera Reservation
Via Murschetg 17
CH-7032 Laax
Phone +41 (0)81 927 77 77
E-mail reservation@laax.com

Feedback

If you have any feedback, suggestions or questions about the Inside LAAX app, please contact our feedback team.

Feedback
FAQ Zendesk
Request Zendesk

SOS

For emergencies on the mountain, please contact our SOS headquarters.

SOS Headquarters
CH-7032 Laax
Phone +41 (0)81 927 74 00

Guest Information opening hours

[Translate to englisch:] Gästeinformation Flims

Flims Dorf

Tel.: +41 81 920 92 00
E-Mail: info@flimslaaxfalera.ch
Via Nova 62, 7017 Flims


23 October to 15 December 2017
Mon to Fri: 8.30 a.m. - 12 p.m. and 1.30 p.m. - 5p.m.
Sat:  8.30 a.m.-12 p.m
Sun: closed

 

16 December to 08 April 2018
Mon to Fri: 8.00 a.m. – 5.30 p.m.
Sat: 8.00 a.m. - 12 p.m. and 1 p.m. - 4 p.m.
Sun: 8.00 a.m. - 12 p.m.
From 19 March sundays closed.


09 April to 22 June 2018
Mon - Fri: 8.30 a.m. - 12 p.m. and 1.30 p.m. - 5 p.m.
Sat: 8.30 a.m. - 12 p.m. and 1 p.m. - 4 p.m.
Sun: closed

[Translate to englisch:] Gästeinformation Laax

Laax Dorf

Tel.: +41 81 920 81 81
E-Mail: info@flimslaaxfalera.ch
Via Principala 91, 7031 Laax


23 October to 15 December 2017
Mon to Fri: 8.30 a.m. - 12 p.m. and 1.30 p.m. - 5 p.m.
Sat: 8.30 a.m. - 12 p.m.  
Sun: closed

16 December to 08 April 2018
Mon to Fri: 8.00 a.m. - 12 p.m. and 1.30 p.m. - 5.30 p.m.
Sa.: 8.00 - 12 a.m. and 13 - 16 p.m.
Su.: 8.00 - 12 a.m.
From 19 March sundays closed.

 

09 April to 22 June 2018
Mon to Fri: 8.30 a.m. - 12 p.m. and 1.30 p.m. - 5 p.m.
Sat: 8.30 a.m. - 12 p.m. 
Sun: closed

[Translate to englisch:] Gästeinformation Falera

Falera Dorf

Tel.: +41 81 921 30 30
E-Mail: info@flimslaaxfalera.ch
Center Communal 20, 7153 Falera


23 October to 15 December 2017
Mon to Fri: 9 a.m. - 11.30 a.m. and 1.30 p.m. - 5 p.m.
Sat: 9 a.m. - 11.30 a.m.
Sun: closed

16 December to 08 April 2018
Mon to Sat: 8.30 a.m. - 11.30 a.m. and 1.30 p.m. - 5.30 p.m.
Sun: 1.30 p.m. - 5.30 p.m.

09 April to 22 June 2018
Mon to Fri: 9 a.m. - 11.30 a.m. and 1.30 p.m. - 5 p.m.
Sat: 9 a.m. - 11.30 a.m.
Sun: closed

[Translate to englisch:] LAAX Giftcard

LAAX Giftcard

With the LAAX Giftcard from the Weisse Arena Gruppe, you can make your friends' and family's day. The LAAX Gift Card can be redeemed at selected businesses belonging to the Weisse Arena Gruppe and at other businesses. You can top it up with any amount starting from CHF 50, and it is then valid for a period of five years.

The LAAX Giftcard is available from the following locations:

    • Cable car ticket offices
    • Guest Information offices
    • signinahotel
    • Peaks Place Apartment-Hotel & Spa Reception
    • FREE Skirental
    • Burtonstore
    • Ski and snowboard school
    • By telephone on +41 81 927 7007. Please note that advance payment by credit card is required in this case.

    Giftcard businesses

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